1. Overview
Integrated Commercial Systems, LLC ("ICS," "we," "our," or "us") is committed to protecting the privacy and security of personal information entrusted to us by visitors to our website (icsgov.com), users of the ICS Seek platform, and individuals who contact us for services. This Privacy Policy describes the types of information we collect, how we use and protect that information, and the choices available to you regarding your personal data.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our site and services.
2. Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Complete the contact form on our website
- Register for or log in to the ICS Seek platform
- Subscribe to our email newsletter or procurement alerts
- Submit a resume or employment application
- Communicate with us by phone, email, or other means
This information may include your name, job title, company or organization name, business email address, phone number, mailing address, and the contents of any messages you submit.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- Internet Protocol (IP) address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on each page, and referring URL
- Device identifiers and screen resolution
- Date and time of your visit
3. How We Use Your Information
ICS uses the information we collect for the following purposes:
- To respond to your inquiries, requests, and support needs
- To deliver the ICS Seek platform and related services
- To send transactional communications such as account confirmations and security alerts
- To send marketing and informational communications, including procurement news and platform updates, where you have consented to receive such communications
- To process employment applications and communicate with candidates
- To analyze usage patterns and improve our website and platform functionality
- To comply with applicable laws, regulations, and contractual obligations
- To detect, prevent, and respond to fraud, security incidents, or other harmful activities
We will not use your personal information for purposes materially different from those described above without first providing notice and, where required, obtaining your consent.
4. Sharing of Information
ICS does not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We share information with trusted third-party vendors who assist us in operating our website, delivering the ICS Seek platform, and supporting business operations (e.g., cloud hosting, email delivery, analytics). These providers are contractually required to handle your data in accordance with applicable privacy laws and our instructions.
- Legal Obligations: We may disclose information when required by law, subpoena, court order, or governmental authority, or when disclosure is necessary to protect our legal rights or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred to the successor entity, subject to the commitments made in this Privacy Policy.
- With Your Consent: We may share information with third parties when you have provided explicit consent for such disclosure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and support platform functionality. Cookies are small text files stored on your device by your web browser.
Types of Cookies We Use
- Essential Cookies: Required for the website and ICS Seek platform to function correctly. These cannot be disabled without disrupting core features.
- Analytics Cookies: Help us understand how visitors interact with our website, including pages visited and navigation paths. We use this data to improve content and user experience.
- Functional Cookies: Remember your preferences, such as language settings or whether you have previously accepted our cookie notice.
- Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness. These are only deployed with your consent where required by law.
You may control cookie preferences through your browser settings. Note that disabling certain cookies may limit the functionality of our website.
6. Data Security
ICS implements administrative, technical, and physical security controls designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security posture includes encryption of data in transit and at rest, multi-factor authentication for platform access, role-based access controls, and regular security assessments.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately at security@icsgov.com.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact form submissions are retained for up to 3 years to support follow-up and relationship management
- ICS Seek platform account data is retained for the duration of the account plus 2 years after account closure
- Employment applications are retained for 2 years from the date of submission
- Financial and contract records are retained in accordance with applicable federal recordkeeping regulations
When personal information is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.
8. Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete data
- Deletion: The right to request deletion of your personal data, subject to legal retention obligations
- Opt-Out: The right to opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly
- Data Portability: The right to receive your data in a portable, machine-readable format where technically feasible
To exercise any of these rights, please contact our Privacy Officer at privacy@icsgov.com. We will respond to your request within 30 days.
9. Third-Party Links
Our website and platform may contain links to third-party websites, including government resources such as SAM.gov, USASpending.gov, and agency procurement portals. ICS is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt action to delete such information.
11. Changes to This Policy
ICS may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, provide direct notice to affected users. Your continued use of our website or services after any update constitutes acceptance of the revised policy.
